Warranty and Return Policy
Defiant Pack bags are designed with attention to craftsmanship and made from durable materials. We provide a warranty to the original owner on all products purchased through Defiantpack.com. Items returned due to failed construction will be repaired/replaced free of charge.
Not covered by warranty are damages involving: General wear and tear, damages due to accident, improper use and improper mounting. Seatbag or handlebar bag damage due to tire hits or holes from tire-rub are not covered by warranty.
Exchanges and Returns:
We offer a full 30 day refund for new, unused stock items. After 30 days of receipt, all sales are final.
All custom orders are final, and excluded from exchanges/refund, as they are unique to you.
* Shipping expenses will not be refunded on returns or exchanges.